What is a major duty owed by a real estate agent to their client?

A major duty owed by a real estate agent to their client is to maintain confidentiality. This obligation is rooted in the fiduciary relationship between the agent and the client. Maintaining confidentiality ensures that any sensitive information shared by the client, such as their financial situation, motivations for buying or selling, or personal circumstances, is not disclosed without the client's consent. This trust is vital for a successful working relationship and allows clients to communicate openly, leading to better service and outcomes.

While advertising the property and conducting open houses are important aspects of a real estate agent's role, they are not as fundamental as the duty of confidentiality. Additionally, reducing commission rates may be a request a client could make, but it is not an inherent duty of an agent. Therefore, the primary duty of maintaining confidentiality stands out as essential in safeguarding the client's interests and ensuring a ethical handling of their affairs.